Corporate Training

Corporate training is for business leaders and managers who believe in investing in company culture and leadership development for themselves and the teams they lead.
We cover the following topics:

- Conflict resolution styles

- Emotional intelligence

- Communication and soft skills

- Common barriers to resolving conflict

- Understanding others, diversity, and inclusion

- Leadership and personal development

- Negotiation skills

- Critical decision making and problem solving

Here are some of the trainings I offer.
Leadership & Self-Awareness: Leading in the Modern Age

The workplace isn’t what it used to be. The age of command and control leadership is over. The new workplace is full of millennials and generation-z employees. The political and technological climates are shifting faster than ever. Expectations are higher than ever for transparency and emotional intelligence from leadership.

In the modern age, the leaders who garner the most respect, admiration, and success will be those who have developed their own self-awareness and emotional intelligence. Drawing from every discipline from the ancient wisdom of the stoic philosophers to the best living leadership experts and modern psychology, this training covers transformative frameworks to develop one’s self-awareness, common ways we deceive ourselves to our own detriment, and how to become the best leader you can be.

Negotiation: What Separates the Good from the Great

There are three things every negotiator must know and master to perform at the highest level in negotiations. First, there is no substitute for preparation. In a sophisticated negotiation, you will not rise to the occasion, you will fall to your level of preparation.

Second, you must understand the basics of integrative bargaining because it has become the pervasive form of collaborative negotiation in the business world today. Your counterparts will be using this method.

Third, recognizing that it has been forty years since the Harvard Negotiation Project popularized integrative bargaining, you must learn the latest advancements in the field, including the role psychology plays in negotiation based on new lessons we’ve learned from FBI-trained hostage negotiators among other areas of practice.

Emotionally Intelligent Communication: The Habit that Makes All the Difference

When we are on autopilot, we can find ourselves getting stuck in misunderstandings, petty disagreements, or just plain being put off by other people. This can create disruptions and subtle hostility or avoidance in the workplace. In those situations, we’re often not aware of how to get unstuck because we’re communicating according to our usual habits.

To get unstuck, we must learn to pay attention not only to the words we’re using but also to the emotions going on for us and for the other person. This skill makes it possible for people to create quality connections where relationships thrive and problem-solving together is easy.

Understanding Others: What You Don’t Know About Different Cultures and Personalities

Miscommunications and misunderstandings can happen for many reasons. They can cause disruptions in a team’s cohesiveness and negatively impact the performance of the team. One of the reasons miscommunications and misunderstandings happen is that we are simply unaware of our differences.

Our differences can come from a variety of places, including culture, family of origin, personality, cognitive functions, and communication styles. Learning some of the basic differences gives us new insight into how to work together effectively within diverse teams.

Problem-Solving & Critical Decision-Making: Turning Your Brain into a Super Computer

Errors and mistakes can be extremely expensive. Our brains have become extremely powerful problem-solving and decision making organs, but our brains take hundreds of shortcuts to be able to work quickly.

By learning our brain’s common shortcuts and cognitive biases, we can improve our problem-solving and critical decision making skills exponentially, avoid costly mistakes, and perform better on our own and as part of a team.

Dealing with Difficult People: It Takes a Special Set of Skills

Difficult people seem to be everywhere. They can be stubborn and irrational. When they are in a position of influence, they can put up roadblocks to profitable deals. They can create dysfunction within a team. If they cannot be removed, they can become the source of great frustration.

Since difficult people are often resistant to self-reflection, we need to learn a special set of people skills to deal with them effectively. There are specific techniques we can learn to communicate with difficult people, to listen effectively, to get their agreement to a course of action, and to put the proper safeguards in place so that we protect our own interests.

How We Maximize Learning and Engagement

Each training is designed to maximize learning. Each training consists of a brief presentation (based on a typical adult attention span for learning) followed by an interactive application period and/or question and answer period because we learn best through application and exercising curiosity.

Each training is designed to be engaging. One of the biggest challenges for corporate trainings is engaging the audience, some of whom feel that they would rather be somewhere else or that they are just not interested in the topics. To engage the audience, we use an interactive and conversational style of presentation. Also, rather than using dry, boring hypothetical scenarios that are commonplace in corporate trainings, we use a combination of memorable, true stories and live issues volunteered by the attendees.